Frequent Asked Questions

General Questions

• What sets your products apart from other cannabis vape hardware on the market?

  We offer top-notch cannabis vape hardware known for its innovation and design. However, our hallmark is the comprehensive business solution, featuring 1 to 1 cannabis consultant guidance and effective marketing strategies to ensure your business thrives and succeeds.

• How to become Artrix Partner?

  Thanks for your interest in partnering with us! Feel free to contact us through our website or email us at support@Artrixglobal.com for more informa·tion.

• Does Artrix offer any additional services or support?

  We offer free Marketing Support and Strategy Consulting services 1 to 1 cannabis consultant included in the price of our products, so you get a comprehensive solution with every purchase. Check out our website for more information, and feel free to contact us if you have any questions or need any help. We’re always happy to assist you!

• Who should I contact if my hardware isn’t working?

  If you purchased a vaping devices from our distributor, please contact the place of purchase.
  If you’re working with Artrix, please contact your sales development representative directly. We’re committed to providing you with excellent service and will do our best to resolve any issues with your device as quickly as possible.

• Who should I contact if I have questions or concerns?

  If you are a business customer, please contact your sales representative with any questions or concerns.
  If you are a consumer, please contact the retail store where you purchased. Alternatively, you can contact us at support@Artrixglobal.com, and our friendly service team will respond to your email within 24 hours.

• How can I purchase Artrix hardware and devices?

  To purchase Artrix cannabis hardware simply fill out the required information on our product or contact us page, and you can contact us at support@Artrixglobal.com, and our friendly service team will respond to your email within 24 hours.